Refund policy

We prioritize customer satisfaction and product quality. Please read our return policy carefully:

 We believe in the purity of our creations; therefore, all sales are final. To preserve the integrity of our luxurious scents, we cannot accept returns or exchanges once opened, ensuring that every product you receive is untouched and pristine unless the product was damaged during handling. If you receive a damaged item, please get in touch with us within *48 hours* of receipt to initiate the return process.

We appreciate your understanding of our policies. If you have any questions or need assistance, please feel free to reach out to us via email at twoincense@gmail.com or through direct message on Instagram.